Today I’ll be reviewing our stay at The Chedi Muscat. The hotel is a perfect for a weekend get away be it for families or couples. I personally loved the hotel, and enjoyed Muscat too (it was actually my first time there).
Before we get started, I’ll explain my hotel grading methodology:
- I consider 7 main elements in grading hotels
- The each element is weighted differently based on my level of importance
- The total of all elements amounts to 100
Below are the grading elements, along with their weight:
1. Cleanliness – 25 points
– Room – 10 points
– Common areas – 5 points
– Lobby – 5 points
– Restaurants – 5 points
2. Comfort – 15 points
– Room – 5 points
– Lobby – 5 points
– Restaurants – 5 points
3. Location – 10 points
4. Facilities – 10 points
– In room facilities – 10 points
– Shared facilities – 10 points
5. Staff – 10 points
– Friendliness – 5 points
– Helpfulness – 3 points
– Knowledge – 2 points
6. Food – 10 points
– Quality – 5 points
– Cost – 3 points
– Variety – 2 points
7. Value for Money – 10 points
Without further ado, let’s get started with the review of The Chedi Muscat.
We initially booked to stay in a Superior Double Room (which is the basic option), however on check-in we got upgraded to the Deluxe Double Room (god, I love free stuff). The Deluxe Double Room is slightly bigger, has better bathroom facilities, but other than that it’s largely similar to the basic option.
1. Cleanliness – 23 out of 25 (92%)
The Chedi Muscat is a 5 star property, so my expectations of levels of cleanliness are particularly high. I’m a stickler when it comes to hygiene, and I wasn’t disappointed at all with what I saw from the The Chedi. Let’s leave the rooms aside for now, the main attraction of this hotel are it’s shared facilities (i.e., pools, gardens, gym, restaurants, etc.). The level of cleanliness of the pools was amazing. The other shared facilities were just as impeccable. Everything was just as clean in the rooms also.
As such, I’ll have to go with a near perfect score on the cleanliness.
Room – 10 out of 10
Common areas – 4 out 5
Lobby – 4 out of 5
Restaurants – 5 out of 5
2. Comfort – 12 out of 15 (80%)
The only thing that I didn’t like about the The Chedi was the lobby. The area felt small, empty and boring. Although the lobby annoyed me, it’s by no means a reason that will stop me from staying at the The Chedi again.
Here are my thoughts of the room:
- The room felt very spacious, and warm
- The bedding was very comfortable
- Loved that numerous items from the minibar were complementary
- There’s also a Nespresso and tea machine in each room along with full supplies.
- The room is supplied with Acqua di Parma toiletries. I thought the toiletries were heavily scented, but wasn’t a major issue for me
- You have a daily complimentary laundry service. We didn’t make use of it since we only stayed for 2 days, however, this is definitely something we would have used if we stayed longer
- You’ll find his and her closets in each room
- The bathroom facilities are fantastic. The toilet and shower facilities are in separate rooms on either end of the room. Furthermore, the room comes with his and her sinks.
- There’s plenty of closet space, as the room is supplied with his and her closet
Room – 5 out of 5
Lobby – 3 out of 5
Restaurants – 4 out of 5
3. Location – 8 out of 10 (80%)
This might be the only time that I don’t think that location really matters. Once you’re in the The Chedi, all you’ll do is hang out within the property itself. That being said, the property is located centrally within the capital. A few malls are within a short drive from the hotel, and you could conceivably walk to the Avenues Mall (although I wouldn’t do it).
4. Facilities – 17 out of 20 (85%)
I’ve covered some of the in room facilities earlier, however I should mention a few other points:
- Free wifi is available throughout the property
- The Deluxe Room has its own Arabic style seating area, which I thought was a nice touch
- Our room was supplied with a BOSE speaker that could be connected to your phone, along with a DVD player
- The TV set is nice, however the channel selection is a bit lacking. This wasn’t a big deal for us, as we barely even opened the TV during our stay.
Moving on to where The Chedi Muscat really shines, the shared facilities. The hotel has 3 pools, one of which is specifically reserved for families. We didn’t spend much time at the family pool, however from passing it looked really pretty. The other 2 pools are stunning. My personal favorite, was the long pool. There are plenty of beach beds that you can use while you’re there.
Each pool is served by a different restaurant, with different cuisines (more on the food later on). There are staff that roam the pool area non-stop to take orders, and re-fill complementary water for guests.
The beach is very well maintained, and was clean from what we saw. You could opt to take a dip in the sea, however I personally preferred to stick with the lovely pools.
The landscaping and architecture throughout the property is amazing. You’ll find yourself stopping just to admire the beauty of your surroundings.
In room facilities – 8 out of 10
Shared facilities – 9 out of 10
5. Staff – 8 out of 10 (80%)
Upon arrival we were greeted by a local concierge who was super friendly. This is by no means an isolated case, every Omani I came across was just as nice and down to earth.
Once staff take care of your luggage, you’ll be invited to relax in the lobby along with a nice refreshing drink while the reception staff take care of check-in details.
Most of our interactions were with the wait staff next to the pools. Service can be a bit slow at times, but nevertheless, everyone was helpful and friendly when called upon.
Friendliness – 5 out 5
Helpfulness – 2 out of 3
Knowledge – 1 out 2
6. Food – 7 out 10 (70%)
We spent most of our first day by the Infinity Pool which is served by a restaurant with a western style. To start I had the fried calamari which was delicious. For mains I had a wagyu burger. I was not impressed with the burger at all, however the fries were good.
On the second day, first we had breakfast at the hotel’s main restaurant. Breakfast is served in a mixture of a la carte and buffet style. I thought overall the food was very tasty.
For lunch, as we were by the Long Pool, we had an Asian style lunch. The cuisine is a mixture of Japanese and Malaysian. We stuck largely to the Japanese cuisine as we ordered the tataki to start, along with the few lobster rolls, and a selection of sushi. The beef tataki and the lobster rolls were very tasty, however the sushi felt very ordinary.
My biggest qualm about the food was the cost. Although this is a 5 star property, I thought the food was a tad overpriced. I don’t think, however, that this is an issue of the property itself, as I found other things in Oman to be overpriced as well.
Quality – 4 out 5
Cost – 1 out of 3
Variety – 1 out 2
Value for Money – 8 out 10 (80%)
I managed to get the booking for almost half off the usual price, so I shouldn’t have much complaints here. Nevertheless, even if you pay full price, you’ll get your money’s worth. As mentioned earlier, my only issue with value for money was the food.
Total Score 83 out of 100 (83%)
There’s so much to do in The Chedi Muscat. Everything is so well maintained, and clean. If you’re looking for a quick weekend getaway, this is definitely a place you should consider.
Things I liked:
- The pools
- Overall cleanliness
- Staff friendliness
- Serenity of the property
- Architecture and landscaping
Things I didn’t like:
- Cost of food
- Lobby area